Privacy Policy
Last Updated: September 2, 2026
- Introduction
Russo Immigration LLC (“Russo Immigration,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, protect, and retain personal information when you visit our website, communicate with us, schedule a consultation, purchase or receive our Services, use our client portal or other digital platforms, submit information, or otherwise interact with Russo Immigration.
Because immigration-related services may require highly sensitive personal information and documentation, we take the confidentiality and security of Client information seriously.
This Privacy Policy should be read together with our Terms of Use and any applicable service agreement, payment agreement, or other written agreement between you and Russo Immigration.
By accessing our website or using our Services, you acknowledge that you have had an opportunity to review this Privacy Policy.
- Information We Collect
Depending on how you interact with Russo Immigration and the Services you request, we may collect different categories of information.
The information we collect may include:
Personal Information
Full name;
Previous or other legal names;
Date and place of birth;
Country of birth;
Nationality or citizenship information;
Marital or family status;
Residential and mailing addresses;
Email addresses;
Telephone numbers;
Preferred language;
Contact preferences; and
Other identifying information provided by you.
Government and Immigration Information
Passport information;
Passport numbers and expiration dates;
Alien Registration Numbers (A-Numbers);
USCIS receipt numbers;
Immigration status;
Visa information;
Entry and exit information;
Immigration history;
Previous applications, petitions, or proceedings;
Government notices and correspondence;
Employment authorization information;
Information concerning immigration applications or petitions; and
Other information reasonably necessary to provide the requested Services.
Family and Biographical Information
Depending on the immigration matter, we may collect information concerning:
Spouses or former spouses;
Children;
Parents;
Siblings;
Other relatives;
Beneficiaries;
Sponsors; and
Other individuals whose information is relevant to the requested Services.
This information may include names, dates of birth, addresses, immigration status, employment information, and other information provided by the Client.
Professional and Educational Information
We may collect information relating to:
Current and former employers;
Employment history;
Job titles and responsibilities;
Dates of employment;
Educational institutions;
Degrees and certifications;
Professional licenses;
Professional achievements; and
Other information relevant to the Services requested.
Financial Information
Depending on the Services requested, we may collect information such as:
Payment information;
Billing information;
Bank statements;
Proof of income;
Tax-related documents;
Employment income information;
Asset information;
Financial sponsor information; and
Other financial documentation provided in connection with an immigration matter.
We generally rely on third-party payment processors to process credit card and other electronic payments and do not intentionally retain complete payment card information when it is not necessary for our business operations.
Supporting Documents
Clients may provide documents such as:
Birth certificates;
Marriage certificates;
Divorce records;
Passports;
Government identification;
Immigration notices;
Employment records;
Tax documents;
School records;
Court records;
Police or background records;
Photographs;
Letters and declarations;
Evidence supporting immigration matters; and
Other documents provided by the Client.
Communication Information
We may collect and retain information contained in communications between you and Russo Immigration, including:
Emails;
Telephone communications;
SMS or text messages;
WhatsApp communications;
Client portal messages;
Appointment information;
Documents exchanged during communications;
Case-related notes; and
Other communications concerning our Services.
Technical and Website Information
When you visit our website or use our digital platforms, certain technical information may be collected automatically, including:
IP address;
Browser type;
Device type;
Operating system;
Approximate geographic information;
Pages visited;
Website interactions;
Referral information;
Date and time of access;
Cookies and similar technologies; and
Other technical information reasonably necessary for website operation, security, analytics, and service improvement.
- How We Collect Information
We may collect personal information directly from you when you:
Contact us;
Schedule a consultation;
Complete a form;
Create or use a client account;
Purchase Services;
Provide documents;
Upload information through a client portal;
Communicate with our team;
Participate in a consultation;
Make a payment;
Respond to communications; or
Otherwise interact with Russo Immigration.
We may also receive information from authorized individuals or third parties when you authorize them to provide information on your behalf or when such information is reasonably necessary to provide the Services.
For example, information may be provided by a spouse, family member, employer, authorized representative, translator, or other person acting with appropriate authorization.
- How We Use Personal Information
We use personal information for legitimate business and service-related purposes, including:
Providing the Services requested by Clients;
Organizing and preparing documents based on information provided by Clients;
Assisting with immigration-related forms and documentation within the scope of our Services;
Organizing supporting evidence;
Communicating with Clients;
Scheduling consultations and appointments;
Responding to inquiries;
Monitoring case-related information when such monitoring is part of the Services;
Providing administrative updates;
Processing payments;
Maintaining Client records;
Managing accounts and client portals;
Providing customer support;
Maintaining and improving our website and digital platforms;
Protecting the security of our systems;
Preventing fraud, abuse, and unauthorized activity;
Complying with applicable legal obligations;
Enforcing our Terms of Use and other agreements;
Maintaining appropriate business and financial records;
Coordinating with third-party service providers necessary to provide our Services;
Coordinating with licensed immigration attorneys or other authorized professionals when appropriate;
Sending service-related communications; and
Performing other activities reasonably necessary to operate our business and provide the Services.
We may also use aggregated, de-identified, or anonymized information for legitimate business purposes such as analytics, service improvement, website performance, and operational planning.
We do not intentionally use sensitive Client immigration information for unrelated advertising purposes.
- Marketing Communications
We may use contact information to send communications about our Services, educational materials, announcements, or other information that may be relevant to individuals who have interacted with Russo Immigration.
Where required by applicable law, we will provide appropriate mechanisms to consent to or opt out of certain marketing communications.
You may request to stop receiving marketing communications by following the unsubscribe instructions included in the communication or by contacting us.
Even if you opt out of marketing communications, we may continue to send communications that are necessary to provide Services, process payments, manage your account, confirm appointments, request documents, or otherwise communicate regarding an existing Client relationship.
- Cookies and Similar Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar technologies.
These technologies may be used to:
Operate and secure our website;
Remember preferences;
Understand how visitors use our website;
Measure website performance;
Improve website functionality;
Analyze traffic and engagement;
Identify technical problems;
Support advertising and marketing activities where applicable; and
Provide a more relevant online experience.
Some technologies may be provided by third-party service providers.
Depending on your browser, device, or applicable settings, you may be able to limit or disable certain cookies or similar technologies.
Disabling certain technologies may affect the functionality of portions of our website.
- Third-Party Service Providers
Russo Immigration may use third-party companies and service providers to operate our business and provide our Services.
These providers may include, depending on the services and technology we use:
Cloud storage providers;
Website hosting providers;
Client relationship management systems;
Client portal providers;
Communication and messaging providers;
Email providers;
Telephone service providers;
Payment processors;
Scheduling platforms;
Video-conferencing platforms;
Analytics providers;
Website security providers;
Information technology providers;
Document management systems;
Translation providers;
Professional service providers;
Licensed immigration attorneys or other authorized professionals; and
Other vendors necessary to operate our business.
These providers may process personal information on our behalf or receive limited information necessary to provide their services.
We seek to use reputable providers and take reasonable steps to ensure that service providers handle personal information appropriately.
However, third-party providers operate independently and may have their own privacy policies and terms.
- Disclosure of Personal Information
Russo Immigration does not sell Client personal information to data brokers or other companies for monetary consideration.
We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy, including:
To government agencies when authorized or necessary to provide the requested Services;
To third-party service providers supporting our operations;
To payment processors;
To communication and technology providers;
To licensed immigration attorneys or other authorized professionals when appropriate and authorized;
To translators or other service providers assisting with a Client’s requested Services;
To individuals or organizations specifically authorized by the Client;
To comply with applicable laws, regulations, subpoenas, court orders, or other legal processes;
To protect the rights, property, safety, or security of Russo Immigration, our Clients, employees, or other individuals;
To investigate fraud, security incidents, or unlawful activity;
To enforce our agreements and policies; or
In connection with a corporate transaction involving Russo Immigration, such as a merger, acquisition, restructuring, financing, sale of assets, or similar transaction.
We do not authorize third parties to use Client information for purposes unrelated to the services they provide to Russo Immigration unless otherwise permitted by law or authorized by the Client.
- Government Agencies and Immigration Matters
When a Client requests services involving an immigration application, petition, filing, or other government process, certain personal information and documents may need to be submitted to the applicable government agency.
Depending on the matter, this may include agencies such as:
U.S. Citizenship and Immigration Services (USCIS);
U.S. Department of State (DOS);
U.S. Customs and Border Protection (CBP);
U.S. Immigration and Customs Enforcement (ICE);
Executive Office for Immigration Review (EOIR);
National Visa Center (NVC); or
Other government agencies or authorized entities.
Once information is submitted to a government agency, Russo Immigration does not control how that agency stores, processes, retains, or otherwise handles the information.
Government agencies may have their own privacy policies, security procedures, and legal obligations.
- Client Responsibility Regarding Third-Party Information
Immigration matters may require information concerning other individuals, including spouses, children, parents, employers, sponsors, or other relatives.
By providing personal information belonging to another individual, you represent that you have the legal authority or appropriate permission to provide that information to Russo Immigration, to the extent required by applicable law.
If you provide information concerning another individual without appropriate authorization, you may be responsible for any resulting consequences.
- Data Security
Russo Immigration maintains reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
Depending on the information and systems involved, security measures may include:
Access controls;
Password protection;
Authentication measures;
Encryption or secure transmission technologies;
Secure document handling procedures;
Role-based access to Client information;
Employee confidentiality obligations;
Security monitoring;
Vendor security controls;
Physical safeguards;
Data backup procedures; and
Incident response procedures.
Access to Client information is limited to individuals who reasonably need access to perform their responsibilities.
No method of transmitting or storing information electronically can be guaranteed to be completely secure.
Accordingly, although we take reasonable measures to protect personal information, we cannot guarantee absolute security.
- Data Breach and Security Incidents
If Russo Immigration becomes aware of a security incident involving personal information, we will investigate the incident and take reasonable steps to contain, remediate, and respond to the incident.
Where required by applicable law, we will provide notifications to affected individuals, government authorities, or other parties within the time and manner required by law.
The nature and timing of any notification will depend on the circumstances of the incident and applicable legal requirements.
- Data Retention
Russo Immigration retains personal information for as long as reasonably necessary to:
Provide the requested Services;
Maintain Client and business records;
Complete or document the work performed;
Comply with legal, regulatory, tax, accounting, contractual, or other obligations;
Resolve disputes;
Enforce agreements;
Protect our legal rights; and
Address legitimate business needs.
Retention periods may vary depending on the type of information, the nature of the Services, the status of the Client relationship, and applicable legal requirements.
When personal information is no longer reasonably necessary for a legitimate business purpose or legal obligation, we may delete, destroy, anonymize, or securely dispose of it.
Certain information may need to be retained for longer periods when required by law, regulation, contractual obligations, or legitimate legal and business needs.
- Client Requests for Access, Correction, or Deletion
Subject to applicable law and legitimate business or legal requirements, Clients may contact us to request:
Access to personal information maintained by Russo Immigration;
Correction of inaccurate personal information;
Information regarding how personal information is used or shared;
Deletion of certain personal information; or
Other privacy-related assistance.
Requests may be subject to verification procedures designed to protect Client information from unauthorized disclosure.
We may decline or limit a request when permitted or required by applicable law, including when information must be retained for legal, regulatory, security, contractual, or other legitimate purposes.
Information that has already been submitted to a government agency cannot be deleted or modified by Russo Immigration’s systems.
To submit a privacy-related request, contact us using the information provided in Section 22 of this Privacy Policy.
- Closing an Account or Ending Services
A Client may request to discontinue the use of our Services or close a client account, subject to the terms of any applicable service agreement.
Ending Services does not automatically result in the immediate deletion of all information.
Russo Immigration may retain information as reasonably necessary for legal, regulatory, accounting, contractual, security, recordkeeping, or other legitimate purposes.
Any outstanding payment obligations or other obligations under a separate written agreement remain unaffected by the closure of an account or termination of Services.
- Children’s Privacy
Our website and Services are primarily intended for adults.
We do not knowingly design our Services to market directly to children under 13 years of age.
However, immigration matters may involve minors as beneficiaries, dependents, children, or other individuals included in a Client’s immigration matter.
When information concerning a minor is provided as part of an immigration matter, we expect that information to be provided by a parent, legal guardian, or other person legally authorized to provide it.
We treat information concerning minors with appropriate care and security.
- Sensitive Personal Information
Immigration services may require the collection of information that is considered sensitive under applicable law.
Depending on the circumstances, this may include:
Government identification information;
Immigration records;
Passport information;
Social Security numbers;
Financial information;
Family information;
Employment information;
Court or background information;
Photographs;
Medical or health-related information when relevant to an immigration matter; and
Other sensitive documentation voluntarily provided by a Client or reasonably necessary for the requested Services.
Russo Immigration uses sensitive information only for legitimate purposes related to providing Services, operating our business, complying with legal obligations, maintaining security, and other purposes described in this Privacy Policy.
- Medical and Health Information
Certain immigration processes may require medical examinations or health-related documentation.
When a Client voluntarily provides medical or health-related information to Russo Immigration, we may process that information when reasonably necessary to provide the requested Services, organize documentation, communicate with the Client, or otherwise perform our contractual obligations.
Russo Immigration is not a medical provider and does not independently provide medical services or medical advice.
Clients should provide medical information only through appropriate and secure channels designated for the Services.
- Payments
Payments for Russo Immigration Services may be processed through third-party payment processors.
Depending on the payment method, information provided to a payment processor may include:
Name;
Billing information;
Payment card information;
Transaction information; and
Other information required to process the payment.
Payment processors operate independently and may have their own privacy policies.
Russo Immigration generally does not retain complete payment card information when such information is processed directly by a third-party payment provider.
- International Data Transfers
Because Russo Immigration may use technology platforms, service providers, communication systems, cloud services, and other vendors operating in different locations, personal information may be processed or stored outside the state where you reside and, in certain circumstances, outside the United States.
When required by applicable law, Russo Immigration will take reasonable steps to address applicable requirements concerning the transfer and handling of personal information.
- Legal Disclaimer
Russo Immigration LLC is a private company and is not a government agency.
Russo Immigration is not affiliated with, sponsored by, endorsed by, or acting on behalf of USCIS, DHS, DOS, EOIR, DOJ, CBP, ICE, or any other government agency.
Russo Immigration is not a law firm and does not provide legal advice through its Services.
This Privacy Policy describes our data practices and does not create an attorney-client relationship.
Nothing in this Privacy Policy should be interpreted as legal advice.
- Changes to This Privacy Policy
Russo Immigration may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, applicable laws, or data-handling practices.
When appropriate, we may notify Clients of material changes through our website, client portal, email, or another reasonable communication method.
The “Last Updated” date at the beginning of this Privacy Policy indicates when the most recent version became effective.
Your continued use of our website or Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by applicable law.
- Contact Us
Russo Immigration LLC
37 N Orange Ave, Orlando, FL 32801
Website: russoimmigration.com
Email: info@russoimmigration.com
Phone: (407) 553 3553
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact Russo Immigration using the contact information above.